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Frequently Asked Questions
Can I upgrade or downgrade my plan at any time?
Yes, absolutely! With OpenDream, you have the flexibility to upgrade or downgrade your plan at any time to suit your needs better. Whether you want to unlock additional features or adjust your subscription, our system allows for seamless plan changes. Simply reach out to our support team, and they will assist you in making the desired plan modification.
Is there a free trial available?
We do not offer a free trialfor OpenDream. However, you can utilize our Free plan to experience the features and capabilities of OpenDream before deciding to upgrade to a paid plan.
How to control credits usage?
To control credit usage on OpenDream, we have provided clear notes regarding the number of credits required for generating photos. For instance, creating 1 image consumes 2 credits, while generating 4 images uses 8 credits, and more. By referring to this information, you can easily monitor and manage your credit usage. Rest assured, you can rely on these guidelines to effectively control your credit consumption.
What payment methods do you accept?
We accept payments through Stripe, providing you with a secure and convenient payment experience. Stripe supports major credit cards and popular digital wallets like Apple Pay and Google Pay. If you have any payment-related questions, contact our support [email protected] for further assistant.
Is there a discount for annual subscriptions?
Yes, we offer a 20% discount for users who opt for annual subscriptions.
Do you offer refunds or money-back guarantees?
Yes, you can request a refund. However, please note that refunds are only provided if you have not used or have used less than 2% of the credits included in the plan for which you made the payment.
Can I switch between pricing plans?
Absolutely! OpenDream allows users to switch between pricing plans, offering flexibility based on their needs. Whether upgrading for more features or downgrading to a basic plan, users can easily switch to align with their evolving requirements.
What happens if I exceed the limits of my chosen plan?
You will not be able to exceed the allocated number of credits provided. Once you consume all of them, your account will be downgraded to a free plan
Are there any hidden fees?
No, there are no hidden fees. The pricing for OpenDream is transparent and straightforward. You only pay for the services and features you choose to use, and there are no additional or hidden charges.
Do you offer enterprise or custom pricing for larger organizations?
Yes, we offer annual packages for larger organizations. Additionally, our support team can assist you with custom pricing options. Feel free to contact our support team for further assistance.
Can I transfer my subscription to another user or account?
No, it is not possible to transfer your subscription to another user or account. Each subscription is tied to the specific user or account that purchased it and cannot be transferred to a different individual or account. If another person wants to access the features of OpenDream, they would need to purchase their own subscription.
Can I downgrade my plan if I no longer need certain features?
Yes, you can modify your pricing plan by canceling your current subscription and switching to the desired pricing plan. Contact our team at [email protected] to get support!