Privacy Policy

Introduction

At https://opendream.ai, we are committed to protecting the privacy and security of our users' personal information. This privacy policy explains the types of information we collect, how we use and protect it, and the choices you have with respect to your personal information.

Summary of the Privacy Policy

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with OpenDream and the Services, the choices you make, and the products and features you use. Click here to learn more.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Click here to learn more.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.

How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Information We Collect

We collect various types of information when you use our website, including:

Personal information: We may collect personal information such as your name, email address, phone number, and payment information when you register for an account or make a purchase.
Non-personal information: We may collect non-personal information such as your IP address, browser type, and operating system when you visit our website.

Use of Information

We use the information we collect to:

Provide and improve our products and services
Process payments and orders
Respond to customer inquiries and support requests
Send promotional emails and newsletters
Analyze website usage and improve our website

Data Sharing and Third Parties

We do not allow third-party access to our website for processing data. However, we may use third-party payment processors to process payments. We will only share your personal information with these processors as necessary to complete your transaction.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, do not provide us with personal information.

Data Security

We take reasonable measures to protect the security of your personal information. We use physical, electronic, and procedural safeguards to protect against unauthorized access to your personal information.

User Rights

You have the right to access, rectify, erase, or object to the processing of your personal information. You may also have the right to restrict the processing of your personal information or to receive a copy of your personal information in a structured, machine-readable format.

To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us at [insert contact information].

Usage of User's Data

We use the data we collect from users for the following purposes:

Personalization: We may use your information to personalize your experience on our website, such as recommending products or services that may interest you based on your browsing and purchase history.
Communication: We may use your information to communicate with you about your account, orders, and promotions.
Analytics: We may use your information to analyze how users interact with our website and to improve our products and services.
Legal Compliance: We may use your information to comply with legal obligations, such as responding to subpoenas or other legal requests.

We will not use your personal information for any other purpose without your consent, unless otherwise required or permitted by law.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your usage of our website. Cookies are small files that are stored on your device when you visit a website. They allow us to recognize your device and remember your preferences.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. We also use third-party cookies from Google Analytics to analyze website usage and improve our website.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. We may also retain anonymized or aggregated data for statistical purposes.

Data Transfer

As we are located in the United States, your personal information may be transferred to and processed in the United States or other countries where our third-party service providers operate. By using our website, you consent to the transfer of your personal information to these countries.

Social Login Details

We may offer social login services, such as Facebook or Google, which allow you to sign into our website using your social media account credentials. When you use these services, we may collect certain information from your social media account, such as your name, email address, and profile picture. We will only collect the information necessary to create an account with us and will not access any other information from your social media account without your consent.

How Do We Handle Your Social Login Details?

We handle your social login details with care and in accordance with this privacy policy. We will only collect the information necessary to create an account with us and will not access any other information from your social media account without your consent. We will not share your social login details with any third parties without your explicit consent.

How Long Do We Keep Your Personal Information?

We will keep your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The length of time we retain your personal information depends on the type of information and the purposes for which we collected it.

If you would like us to delete your personal information, please contact us at [insert contact information]. We will respond to your request within a reasonable timeframe and will delete your personal information as required by applicable law.

How Do We Keep Your Personal Information Safe?

We keep your personal information safe by using physical, electronic, and procedural safeguards to protect against unauthorized access to your personal information. We use industry-standard encryption technologies to protect sensitive information, such as payment information, and restrict access to your personal information to authorized personnel who need to know that information in order to operate, develop or improve our products and services.

We also regularly review our security practices and protocols to ensure that we are providing the highest level of protection to our users' personal information.

Data Security

We use industry-standard encryption technologies to protect sensitive information, such as payment information. We also restrict access to your personal information to authorized personnel who need to know that information in order to operate, develop or improve our products and services.

Collection of Information from Minors

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, do not provide us with personal information.

If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.

Your Privacy Rights

You have certain rights with respect to your personal information. These rights may include:

Right to Access: You have the right to access the personal information we hold about you and to receive a copy of that information.
Right to Rectification: You have the right to have inaccurate personal information corrected or completed.
Right to Erasure: You have the right to have your personal information deleted, subject to certain limitations under applicable law.
Right to Object: You have the right to object to the processing of your personal information, including for direct marketing purposes.
Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.

To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us at [insert contact information]. We will respond to your request within a reasonable timeframe and will take reasonable steps to verify your identity before granting access to your personal information.

If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law, you may file a complaint with the applicable supervisory authority.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in their web browsers. When a user enables DNT, their browser sends a signal to websites requesting that their browsing activity not be tracked.

At this time, we do not respond to DNT signals or similar mechanisms. We may collect information about your online activities over time and across third-party websites or online services, and we may allow third-party companies to collect information about your online activities over time and across different websites when you use our website.

Control for Do Not Track Features

At this time, we do not respond to DNT signals or similar mechanisms. However, you can control the collection of information about your online activities over time and across different websites by adjusting your browser settings or using third-party tools, such as browser extensions.

For more information on how to opt-out of certain online tracking mechanisms, please visit the Network Advertising Initiative's Opt-Out page or the Digital Advertising Alliance's Consumer Choice page.

California Residents

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights may include:

Right to Know: You have the right to know what personal information we collect, use, disclose, and sell about you.
Right to Delete: You have the right to request the deletion of your personal information that we have collected or maintained.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your rights under the CCPA.

Please note that certain information may be exempt from these requests under the CCPA or other applicable laws.

Changes to this Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on our website.

Conclusion

By using our website, you consent to the collection, use, and sharing of your personal information as described in this privacy policy.

Refund Policy

7-Day Refund Policy

Our 7-day refund policy offers you a money-back guarantee from the date of your purchase, provided that you have either not utilized or used less than 2% of the total credits charged to your account.

Please be aware that refunds are not automatically processed upon account cancellation. To request a refund, kindly reach out to us directly within seven days of the charge. Account cancellations are typically scheduled to take effect at the end of your billing cycle.

It's important to note that we cannot issue refunds for any months in which your account was used outside the scope of our refund policy. Similarly, refunds will not be granted if you've used your account in the same calendar month as your refund request, except during the 7-day money-back guarantee period. To prevent future subscription charges, we recommend canceling your account in such cases.

Refunds are applicable only to the current subscription charge on your account and do not cover charges from previous months or any additional charges incurred subsequently. We expect our customers to be responsible for managing their accounts and active subscriptions.

Requesting a Refund

If you meet the conditions mentioned above, kindly contact us at [email protected] to initiate the refund discussion. For a smoother and quicker refund process, we kindly request that you cancel your account before proceeding with the refund request.

We aim to respond to refund requests within 24-48 hours. Please be assured that your email's timestamp will serve as a reference for the request. Your patience and understanding are greatly appreciated.